Case Studies Archive | RoundView

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Products
- - - Self-Service
    - Fully Automated Customer Helpdesk
    - Live Chat & Routing
    - Automated Routing to Support Agents
    - SMS & WhatsApp Bot
    - Two-way automated texting
  - - Chatbot
    - Proactive Triggers to Improve Conversions
    - Product Finder
    - Reduce Choice Overload for Customers
How It Works
Solutions
- - - Conversational Support
    - Order Returns & Exchanges
    - Single tab to manage product returns
    - Order Tracking
    - Show order-status in one step
    - Agent Routing
    - Reduce ticket volume by 35%
    - Omnichannel Handle
    - Manage all channels in one inbox
  - - Conversational Commerce
    - Increase Sales & Conversions
    - 30-40%+ conversions with triggers
    - Reduce Cart Abandonment Rate
    - 35% better cart recovery with triggers
    - 24/7 Shopping Assistance
    - Offer 24/7 support for customers
    - Reduce Browse Abandonment
    - 70%+ more engagement with triggers
Pricing
Resources
- - - Blogs
    - Read the latest articles on customer self-service helpdesk
    - Customer Stories
    - Success stories of our customers from different industries and situations
  - - Guides
    - Get deep knowledge on conversational AI platforms and drive more sales
    - Webinars
    - Explore the exciting webinars and other events hosted by us
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Jun 01, 2022 - A RoundView Case Study

E-commerce chatbot uplifted conversions by 30% for an organic chocolate brand

How RoundView order tracking tool saved 3x customer support costs for a leading packing and moving company

May 31, 2022 - A RoundView Case Study

How RoundView order tracking tool saved 3x customer support costs for a leading packing and moving company

How A Hats Manufacturing Company Converted 264% Of New Clients in the First Quarter

Jul 05, 2021 - A RoundView Case Study

How A Hats Manufacturing Company Converted 264% Of New Clients in the First Quarter

How this SaaS-based access management company leveraged RoundView to see a 200% increase in account engagement

Jul 04, 2021 - A RoundView Case Study

How this SaaS-based access management company leveraged RoundView to see a 200% increase in account engagement

This workforce management service provider closes 34% more deals with RoundView account-based marketing

Jul 02, 2021 - A RoundView Case Study

This workforce management service provider closes 34% more deals with RoundView account-based marketing

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