RoundView provides flexible pricing and plans. Start right away

Create a sales opportunity every time you interact with customers

Free

Automate responses to your basic support questions

$0 /mon

Free plan includes

Order status tracking
Returns management
Offline form
Live chat
Email and chat support
Basic customer details
Shopify integration
1 seat

Team

Improve agent productivity by centralizing all tickets

$49 /mon

Everything in Basic +

Automated rules
FAQs
Knowledge base
Basic reporting
Omnichannel handle
Chatbot with basic triggers
Magento integration
Agent routing
5 seats

Pro

Get the top line features – increase conversions through customer support

$99 /mon

Everything in Team +

Multiple store management
Performance metrics
Reporting / Analytics
BigCommerce and WooCommerce integration
SMS and WhatsApp support
Onboarding support
Cart abandonment triggers
Exit intent triggers
Unlimited seats
Advanced customer details
CSAT metrics

Enterprise

Flexible and customized features for scaling businesses

Schedule 1:1 meeting with our experts and build the right tool for your e-commerce enterprise

Everything in Pro +

Cart modification by customer
Advanced self-service (Forms and conditions)
Queue management
CRM integration
3rd party integrations
1-on-1 onboarding
Dedicated customer success manager

Choose your plan and fill out the form

Our experts will walk you through the setup process

Steven Russell


Compare plans and features

Discover RoundView’s distinct features and the differences between each plan

Features
Free
Team
Pro
Enterprise
Welcome visitors

Basic

Team

Professional

Enterprise

Customizable widget

Basic

Team

Professional

Enterprise

Order status tracking

Basic

Team

Professional

Enterprise

Returns management

Basic

Team

Professional

Enterprise

Offline form

Basic

Team

Professional

Enterprise

Live chat

Basic

Team

Professional

Enterprise

Agent routing

Basic

Team

Professional

Enterprise

Website visitor tracking

Basic

Team

Professional

Enterprise

Customer order details
Basic

Basic

Team

Professional

Enterprise

Shopify integration

Basic

Team

Professional

Enterprise

Essential self-service portal

Basic

Team

Professional

Enterprise

Seats
1 seat

Basic

5 seats

Team

Unlimited

Professional

Enterprise

Realtime notification

Basic

Team

Professional

Enterprise

Basic reports

Basic

Team

Professional

Enterprise

WooCommerce integration

Basic

Team

Professional

Enterprise

BigCommerce integration

Basic

Team

Professional

Enterprise

Omnichannel handle

Basic

Team

Professional

Enterprise

Chatbot

Basic

Team

Professional

Enterprise

Proactive chat triggers

Basic

Team

Professional

Enterprise

Personalization / Rules

Basic

Team

Professional

Enterprise

Visitor website journey

Basic

Team

Professional

Enterprise

Multiple store management

Basic

Team

Professional

Enterprise

Knowledge base

Basic

Team

Professional

Enterprise

Performance metrics

Basic

Team

Professional

Enterprise

Reporting / Analytics

Basic

Team

Professional

Enterprise

Magento integration

Basic

Team

Professional

Enterprise

Mobile app

Basic

Team

Professional

Enterprise

Onboarding support

Basic

Team

Professional

Enterprise

Cart abandonment triggers

Basic

Team

Professional

Enterprise

Exit intent triggers

Basic

Team

Professional

Enterprise

Cart modification by customer

Basic

Team

Professional

Enterprise

Advanced self-service (Forms and conditions)

Basic

Team

Professional

Enterprise

Queue management

Basic

Team

Professional

Enterprise

CRM integration

Basic

Team

Professional

Enterprise

WhatsApp support

Basic

Team

Professional

Enterprise

SMS support

Basic

Team

Professional

Enterprise

3rd party integrations

Basic

Team

Professional

Enterprise

1-on-1 onboarding

Basic

Team

Professional

Enterprise

CSAT metrics

Basic

Team

Professional

Enterprise

Frequently asked questions

Allow us to answer your basic questions

1. What is RoundView?

RoundView is a customer experience platform that assists in the automation of customer support and creating sales opportunities through customer support. You get the best of both worlds.

2. How do I get started with the free plan?

Simply fill out the form, and our experts will contact you to set up the app.

3. How is the billing process?

You will be billed monthly based on the plans you select. There is also an annual plan option.

4. Can I cancel my subscription anytime?

Yes, you can.

5. How do I upgrade my plan?

Just email us. You will be upgraded to the superior plan as soon as the payment is processed.

6. How easy is the integration process?

RoundView has built-in APIs for Shopify, Magento, BigCommerce, and other e-commerce sites. You can integrate with your apps effortlessly too.

7. Can I see a demo?

Yes. Please fill out the form with your request.