Engage customers with personalized conversations – at scale
Customers no longer need to scroll through the website interminably in search of the products and information. RoundView conversation cloud provides immediate answers to customer questions through a chatbot, interactive videos, and a helpdesk, making the experience more personal and effective.
Help undecided customers make informed purchasing decisions with guidance from our conversational platforms
Stimulate engaging experienceEngage customers with interactive videos and quizzes to make their shopping experience more enjoyable
Automate resolutionsResolve upto 50% of common customer support issues with the self-service portal and enhance support
Reduce customer drop-offsUse the exit-intent triggers to understand why customers drop off and engage them with chat or email
Increase average order valueDo upsells and cross-sells with customers contacting your support center and bring new orders
Enhance customer experienceBlend AI and the human touch to build strong customer relationships and enhance the customer experience
RoundView Conversation Platform – How does it work?
Create customer experiences that delight, convert, and enhance customer satisfaction
Increase website conversions
RoundView chatbots are an excellent way to interact with website visitors and improve their online experience. They can be used to engage and educate potential customers and drive conversions and sales through personalized conversations. With the right strategies in place, the chatbot can be a potent tool for guiding people through the purchase process and converting more website visitors.
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Deliver personalized experiences
Our interactive video is a perfect tool for creating personalized experiences and increasing engagement. With interactive videos, you can create immersive experiences, create a journey your customers want to take, add buttons, and connect with them on a deeper level. With video as part of your digital marketing strategy, personalizing customer experiences is easier than ever.
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Improve customer retention with faster service
Are you struggling to retain your customers? Speed up your customer service response time and get your customers to stick around. RoundView’s customer support tool allows you to focus on optimizing service time by automating answers/resolutions to 50% of common customer questions, setting high-performance standards, and ensuring a positive customer experience.
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