Trusted by 200+ global companies
The perfect solution to reduce your ticket volume without extra resources
RoundView self-service helpdesk is here to save you from long customer wait times. Our Amazon-style self-service helpdesk quickly resolves 50% of customer issues, freeing up your team’s resources. The platform allows for the automated routing of complex customer queries to live agents, allowing them to spend more time helping more people.
Empower your customers to self-serve
Allow customers to use an interactive self-service portal to resolve common scenarios such as order tracking, cancellations, and refund claims.
Say goodbye to excessive ticket volume
Create workflows for common support scenarios to address customer issues quickly, reduce wait times, and cut ticket volume by half.
Boost your support agent productivity
By allowing your customer service agents to automate the mundane processes in their workflows, they will have more time to address complex and serious tickets.
Integrate with your e-commerce
Easily integrate the RoundView helpdesk with your e-commerce stores and customer relationship management tools. RoundView has more than 30 integrations.