Powering top e-commerce companies worldwide
Reduce your e-commerce support tickets by 70%
RoundView self-service helpdesk helps resolve 70% of customer issues quickly with an Amazon-like self-service helpdesk. Route only complex questions to live agents and reduce their burden.
Personalized Self-Service
Don’t make customers read the generic FAQ section or the knowledge base to resolve the issues. Create workflows for common use-cases and make them resolve issues by themselves.
Resolution in seconds – not hours
Provide instant resolution for your customers post-sales issues and improve the CSAT score by 50%.
Integrate with your e-commerce
Integrate RoundView helpdesk with your e-commerce stores and customer relationship tools effortlessly. Be it Shopify, Magento, BigCommerce, Facebook, etc. RoundView has over 30+ integration.
