Powering top e-commerce companies worldwide
Reduce your e-commerce support tickets by 70%
RoundView self-service helpdesk helps resolve 70% of customer issues quickly with an Amazon-like self-service helpdesk. Route only complex questions to live agents and reduce their burden.
Don’t make customers read the generic FAQ section or the knowledge base to resolve the issues. Create workflows for common use-cases and make them resolve issues by themselves.
Resolution in seconds – not hours
Provide instant resolution for your customers post-sales issues and improve the CSAT score by 50%.
Integrate with your e-commerce
Integrate RoundView helpdesk with your e-commerce stores and customer relationship tools effortlessly. Be it Shopify, Magento, BigCommerce, Facebook, etc. RoundView has over 30+ integration.