Advantages of e-commerce customer service helpdesk software

October 1, 2022 | Posted by: Naveen M

Table Of Contents: Introduction What customers expect from customer support Advantages of customer service helpdesk Conclusion Help desk portals are…

What is exactly SMS marketing? How does it help e-commerce?

August 29, 2022 | Posted by: Naveen M

Table Of Contents: Introduction What is SMS/Text Marketing Why is SMS/Text messaging so popular? 7 Reasons SMS/Text messaging is an…

Automation or human support? Which is good customer service

August 25, 2022 | Posted by: Naveen M

Table Of Contents: Introduction The advantages of customer support automation Why do customers demand a human touch? How to make…

How to improve your CSAT (Customer Satisfaction) score

August 16, 2022 | Posted by: Naveen M

Table Of Contents: Why CSAT score is important? CSAT lessons from Amazon 6 smart ways to improve CSAT score Conclusion…

Unbiased comparison between Zendesk, Gorgias, Tidio, Tawk, and RoundView

May 13, 2022 | Posted by: Naveen M

Table Of Contents: Comparison Criteria Customer Support Statistics Comparison Chart Assessment Conclusion Choosing an apt customer support tool for your…

Walmart-owned Flipkart is losing business due to poor customer service. Learn what went wrong.

April 17, 2022 | Posted by: Naveen M

Table Of Contents: Introduction What's Wrong With Flipkart’s Customer Service The Need For Faster Resolution Conclusion Walmart-owned Flipkart is an…

How Do Automation and Self-Service Improve Customer Support ROI

April 7, 2022 | Posted by: Naveen M

Table Of Contents: Introduction The Need For Self-Service Questions to Automate in Customer Support Benefits of Self-Service and Automation Conclusion…

Zendesk Alternative – Learn Why RoundView Is A Better E-Commerce Helpdesk

March 3, 2022 | Posted by: Naveen M

Table Of Contents: The Need For Customer Self-Service The Problem With The Zendesk RoundView - The Go-To Helpdesk For E-Commerce…

How To Increase ECommerce Conversion Rates? 10 Quick Tips and Strategies

February 23, 2022 | Posted by: Naveen M

Table Of Contents: Improve Organic Presence Minimalist Homepage Design Install a Chatbot Conversational Product Quiz Implement Personalization Optimize Mobile Experience…

Why Do Customers Abandon Carts? 15 Key Reasons + Solutions

February 20, 2022 | Posted by: Naveen M

Table Of Contents: What Is Cart Abandonment How To Calculate Cart Abandonment 15 Key Reasons For Cart Abandonment Solutions To…

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