Discover why RoundView is the clear winner over Zendesk
Table Of Contents: Customer Self-Service The Problem With Zendesk RoundView - Go-To Support Platform For E-Commerce Comparison Table: Zendesk vs.…
Which is the best customer support tool for e-commerce
Table Of Contents: Introduction Why customer support tools are crucial 6 best customer support tools for e-commerce Considerations for selecting…
Advantages of e-commerce customer service helpdesk software
Table Of Contents: Introduction What customers expect from customer support Advantages of customer service helpdesk Conclusion Help desk portals are…
What is exactly SMS marketing? How does it help e-commerce?
Table Of Contents: Introduction What is SMS/Text Marketing Why is SMS/Text messaging so popular? 7 Reasons SMS/Text messaging is an…
Automation or human support? Which is good customer service
Table Of Contents: Introduction The advantages of customer support automation Why do customers demand a human touch? How to make…
How to improve your CSAT (Customer Satisfaction) score
Table Of Contents: Why CSAT score is important? CSAT lessons from Amazon 6 smart ways to improve CSAT score Conclusion…
Unbiased comparison between Zendesk, Gorgias, Tidio, Tawk, and RoundView
Table Of Contents: Comparison Criteria Customer Support Statistics Comparison Chart Assessment Conclusion Choosing an apt customer support tool for your…
Walmart-owned Flipkart is losing business due to poor customer service. Learn what went wrong.
Table Of Contents: Introduction What's Wrong With Flipkart’s Customer Service The Need For Faster Resolution Conclusion Walmart-owned Flipkart is an…
How Do Automation and Self-Service Improve Customer Support ROI
Table Of Contents: Introduction The Need For Self-Service Questions to Automate in Customer Support Benefits of Self-Service and Automation Conclusion…
How To Increase ECommerce Conversion Rates? 10 Quick Tips and Strategies
Table Of Contents: Improve Organic Presence Minimalist Homepage Design Install a Chatbot Conversational Product Quiz Implement Personalization Optimize Mobile Experience…
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