Walmart-owned Flipkart is losing business due to poor customer service. Learn what went wrong.

April 17, 2022 | Posted by: Naveen M

Table Of Contents: Introduction What's Wrong With Flipkart’s Customer Service The Need For Faster Resolution Conclusion Walmart-owned Flipkart is an…

How To Make E-Commerce Customer Support Into Profit Center

April 7, 2022 | Posted by: Naveen M

Table Of Contents: Introduction The Need For Self-Service Questions to Automate in Customer Support Benefits of Self-Service and Automation Conclusion…

Gorgias vs. RoundView – Learn Why RoundView Understands E-Commerce Better

March 18, 2022 | Posted by: Naveen M

Table Of Contents: Importance of 24/7 Support and Self-Service Disadvantages of Gorgias Why Should E-Commerce Companies Choose RoundView? Featurewise Comparison:…

Zendesk Alternative – Learn Why RoundView Is A Better E-Commerce Helpdesk

March 3, 2022 | Posted by: Naveen M

Table Of Contents: The Need For Customer Self-Service The Problem With The Zendesk RoundView - The Go-To Helpdesk For E-Commerce…

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