Offer the ultimate returns and exchanges convenience
Amazon-like self-service dashboard
Build an Amazon-like tab for your customers to manage their returns and exchanges easily.
![Amazon-like self-service dashboard](https://roundview.ai/wp-content/uploads/2022/03/amazon-like-self-service-dashboard.png)
Offer instant resolution
Allow customers to pick the reason for returning the item and offer an instant resolution – whether it is a refund or an exchange.
![Offer instant resolution](https://roundview.ai/wp-content/uploads/2022/03/offer-instant-resolution.png)
Route complex issues to live agents
Analyze the importance of the customer issues and frustrations, automatically route the question to the relevant agent in the same interface.
![Route complex issues to live agents](https://roundview.ai/wp-content/uploads/2022/03/route-complex-questions-to-the-right-agents-3.png)
Encourage New Purchases
Recommend similar products and add-ons using proactive chat triggers and influence customers to make new purchases.
![Encourage New Purchases](https://roundview.ai/wp-content/uploads/2022/03/encourage-new-purchases.png)