97% of first-time e-commerce website visitors leave without making a purchase. They are either not ready or did not find what they are looking for, or have not received a personalized recommendation that motivates them to buy.
Chatbots have an immense ability to personalize customer experiences from the start to finish. However, today most e-commerce brands use chatbots only for customer support and some of them who built chatbots for conversion are not seeing good results as they offer impersonal experiences.
In this E-Book, you will learn,
Sneak Peek At The Chapters
Impact of personalization in increasing eCommerce conversions.
II. The Fast Growing Need for Chatbots
Why more and more eCommerce companies are deploying chatbots.
III. Current Chatbot Building Process and Mistakes
How to build an eCommerce chatbot with a unique personality.
IV. Conversational AI Chatbot Guidelines
Things to consider before developing an eCommerce chatbot.
V. Personalized Chat Triggers for TOFU Customers
How chatbots personalize eCommerce experience for top-of-the-funnel customers
VI. Personalized Chat Triggers for MOFU Customers
How chatbots personalize eCommerce experience for middle-of-the-funnel customers
VII. Personalized Chat Triggers for BOFU Customers
How chatbots personalize eCommerce experience for bottom-of-the-funnel customers
VIII. Personalized Chat Triggers for Returning Customers
How chatbots personalize eCommerce experience for returning/repeat customers
IX. How To Get Started Fast
How to get started immediately and increase your eCommerce conversions