What customers really think of conversational support
66%
Customers say that live chat or conversational support increases their confidence in a brand.
30%
Customers think chatbot conversations help in resolving customer service difficulties
35%
Revenue increase is seen by chatbot’s upselling and cross-selling activities
![testimonial](https://roundview.ai/wp-content/uploads/2023/01/testimonial-icons.png)
We’ve embraced RoundView conversational support as a way to provide more personalized, efficient and responsive customer service — We are happy that we made our customers feel better served.
Dan
Customer Support Manager, uBoxes
Automate conversations to increase customer retention & loyalty
Automate answers to 50% of customer questions
Tried answering repeated customer questions? Our customer support platform enables you to create automated answers with high accuracy while putting less strain on your team.
![Automate 70% of customer questions](https://roundview.ai/wp-content/uploads/2023/01/automate-70-of-customer-questions.png)
Process the return request without a hassle
Allow customers to manage returns and exchanges easily. Let them select the reason and resolve their problem swiftly.
![Faster order returns/exchanges management](https://roundview.ai/wp-content/uploads/2023/01/faster-returns-management.png)