Empower your support teams with next-gen helpdesk
Set rules and prioritize routing
Analyze the importance of the customer issues, set rules, and automatically route them to the relevant agent or department.
![Set rules and prioritize routing](https://roundview.ai/wp-content/uploads/2022/03/set-rules-and-prioritize-routing-2.png)
Connect agent and customers in the same interface
Allow support agents to connect with customers in the same channel they sent their request.
![Connect agent and customers in the same interface](https://roundview.ai/wp-content/uploads/2022/03/connect-agent-and-customers-in-the-same-interface.png)
One inbox to manage all conversations
Get an all-in-one inbox to manage your multiple customer service channels like phone, email, social media, – in one place.
![One inbox to manage all conversations](https://roundview.ai/wp-content/uploads/2022/03/manage-all-conversations-in-one-place.png)