SMS open rates & 55% CTR
Higher sales and revenue
ROI
Create easy workflows and engage your SMS opt-in contacts with targeted messages.
Answer their questions or service requests and provide faster customer service.
Use two-way automated text conversations to help your customers find their desired products.
Provide a personalized shopping experience and deliver a rich customer experience.
Share redeemable coupon codes, reward points, and location-based offers to your customers via SMS or WhatsApp.
Influence them to purchase the products quickly.
Send SMS or WhatsApp alerts to customers who have abandoned their cart items.
Provide an offer or a discount and influence them to purchase the items soon.
Reach your retail store’s SMS opt-in customers via SMS or WhatsApp.
Answer their questions, show that you care, improve customer happiness index, and increase average order value.
Share useful knowledge base articles with your customers.
Acquaint them with right information about your product and company and make them choose you rather than your competitors.
SMS open rates
SMS click-thru-rate
Increased sales and revenue
Jane Andrew
SVP Digital and E-Commerce, Pet 360