Convert your customer support center into a profit center

Allow your e-commerce customers to self-serve their common support questions, and make your customer support team strike more meaningful conversations with customers to bring new orders.

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Build your brand connecting with customers
Build your brand connecting with customers
Build your brand connecting with customers
Build your brand connecting with customers
Build your brand connecting with customers
Build your brand connecting with customers
Build your brand connecting with customers

Powering top eCommerce brands worldwide

Let customers resolve 70% of support questions without speaking to agents

Be it order status, returns management, exchange requests, or product FAQs, allow your customers to self-serve their questions via chatbot and free them from contacting your agents.

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Manage all conversations in one place

Increase e-commerce conversions through customer support

Make your support team have more meaningful conversations with your customers that bring new orders and improve the average order value by performing upselling and cross-selling activities.

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Manage all your customer service channels in one place

Empower your team with an all-in-one inbox where they see all your customer conversations in one place and deliver faster and more satisfying resolutions.

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All-in-One Inbox to Manage Multiple Customer Channels

60%

Reduced customer tickets

3x

Better customer support ROI

15-20%

Improved sales & conversions

98%

Improved CSAT score

Looking for a demo or 30 day free trial?

Don’t hesitate to contact us.

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Build your brand connecting with customers

Why do customers choose RoundView?

Built for SMEs

Built for ecommerce

RoundView is built to help increase e-commerce conversions and business growth. Features and functionalities revolve around that promise.

Easy Integration

Easy integration

RoundView comes with built-in connectors to integrate with your e-commerce easily. You also get an all-in-one dashboard to manage multiple channels in one place.

Increase Conversions

Faster setup

With a drag and drop interface, you can quickly create the workflows and start automating sales and customer support in just 30 minutes.

Flexible pricing plans

Basic

Provide instant answers to your customers’ common post-sale questions

$9/ monthly

Team

Empower live agents with essential tools and deliver faster service

$49/ monthly

Pro

Get the top line features – increase sales and customer brand loyalty

$199/ monthly

Get to know about RoundView

RoundView is a combination of a chatbot and helpdesk. You get the best of both worlds.
You can automate up to 70% of common support questions such as “where is my order?”, returns, exchanges, claims, etc.
The request will be automatically routed to the live agents or the concerned team and they can converse with customers in the same interface.
Not needed. RoundView comes with a holistic dashboard that provides details such as the customer’s last query, previously purchased items, total lifetime value, etc.
RoundView comes with built-in connectors for Shopify, Magento, BigCommerce, and other e-commerce sites. It integrates with your e-commerce stores fast and migrates data effortlessly.
RoundView starts at $9/month. Customers will get a 30% discount if they purchase the pro plan. RoundView offers more features and customizations when compared to its primary competitors like Zendesk, Intercom, Gorgias, etc.

Insights

blogs

Get the latest trends and news on customer self-service and conversion optimization

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ebook

Gain knowledge from our deep, thought leadership books and deliver an exceptional CX

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Case Study

Success stories of our customers with distinct use-cases and a variety of challenging scenarios

Explore Case Studies

Start converting your customer support into a profit center now

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Practice active listening and follow through
Practice active listening and follow through
Practice active listening and follow through
Practice active listening and follow through