Grow your ecommerce business with AI-based sales and customer support automation tool. Convert more visitors into customers. Offer faster customer support and improve customer happiness.
Trigger automated messages to visitors based on the pages they view and improve website engagement.
Recommend Personalized ProductsHelp customers find their favorite products with the right specifications using the product finder tool.
Abandoned Cart RemindersReduce cart abandonment rate by sending automated cart reminder triggers and influence customers to finish the purchase.
Exit-intent TriggersPrevent your visitors from exiting your site without taking your desired action using the exit-intent triggers.
Allow customers to track their orders in a single step.
Returns & ExchangesSimplify the order return process with the self-service helpdesk.
Customer Support FAQsAutomate answers to 70% of common customer support questions or issues.
Agent RoutingAutomatically route complex customer questions to the right agents or departments.
Manage your multiple customer service channels in one place.
All-in-one InboxStreamline all customer service channels and allow your agents to manage them easily from a single shared inbox.
Fix Broken ConversationsBlend self-service and human touch seamlessly and allow customers and agents to interact with each other better.
360° View of CustomersTake advantage of the holistic dashboard to view your customer’s purchase history, lifetime value, and requests.
Trigger automated messages to visitors based on the pages they view and improve website engagement.
Help customers find their favorite products with the right specifications using the product finder tool.
Reduce cart abandonment rate by sending automated cart reminder triggers and influence customers to finish the purchase.
Prevent your visitors from exiting your site without taking your desired action using the exit-intent triggers.
Allow customers to track their orders in a single step.
Simplify the order return process with the self-service helpdesk.
Automate answers to 70% of common customer support questions or issues.
Automatically route complex customer questions to the right agents or departments.
Manage your multiple customer service channels in one place.
Streamline all customer service channels and allow your agents to manage them easily from a single shared inbox.
Blend self-service and human touch seamlessly and allow customers and agents to interact with each other better.
Take advantage of the holistic dashboard to view your customer’s purchase history, lifetime value, and requests.
conversion rate uplift
support tickets reduction
positive customer service experience
RoundView is built to help e-commerce business growth. Features, functionalities revolve around that promise.
RoundView comes with built-in connectors to integrate with your e-commerce stores. You can integrate multiple support channels easily.
With a drag and drop interface, you can quickly create the workflows and start automating sales and customer support in just 30 minutes.
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