RoundView | Conversational marketing & Support Platform

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Products
- - - Self-Service
    - Fully Automated Customer Helpdesk
    - Live Chat & Routing
    - Automated Routing to Support Agents
    - SMS & WhatsApp Bot
    - Two-way automated texting
  - - Chatbot
    - Proactive Triggers to Improve Conversions
    - Product Finder
    - Reduce Choice Overload for Customers
    - Interactive Videos
    - Interact with users via videos
How It Works
Solutions
- - - Conversational Support
    - Order Returns & Exchanges
    - Single tab to manage product returns
    - Order Tracking
    - Show order-status in one step
    - Agent Routing
    - Reduce ticket volume by 35%
    - Omnichannel Handle
    - Manage all channels in one inbox
  - - Conversational Commerce
    - Increase Sales & Conversions
    - 30-40%+ conversions with triggers
    - Reduce Cart Abandonment Rate
    - 35% better cart recovery with triggers
    - 24/7 Shopping Assistance
    - Offer 24/7 support for customers
    - Reduce Browse Abandonment
    - 70%+ more engagement with triggers
Pricing
Resources
- - - Blogs
    - Read the latest articles on customer self-service helpdesk
    - Customer Stories
    - Success stories of our customers from different industries and situations
  - - Guides
    - Get deep knowledge on conversational AI platforms and drive more sales
    - Webinars
    - Explore the exciting webinars and other events hosted by us
Request Demo

Widely recommended by fast-growing companies

Make personalized conversations

25+ engagement triggers

Fully customizable widget

10 mins to launch – Zero impact on site speed

The whole new way to convert and support your customers

Connect with your customers on a personal level and watch your revenue skyrocket

A better customer experience across marketing, sales, and support

Convert more customers with chat triggers

Turn visitors into customers -Take advantage of our intelligent chat triggers to engage your customers better and convert more.

Exit intent triggers to reduce drop offs

Learn from customers why they are leaving without taking action and create a better experience.

Product page triggers to assist purchase

Answer your customers’ questions on product pages and assist them in making informed purchases.

Enhance engagement with interactive videos

Next-gen shopping experience – Increase user understanding of your product or service through interactive shopping videos and improve time on the website.

Gamify experience with video quizzes

With interactive video quizzes, you can provide your visitors with fun, engaging video learning experiences.

Share stories and video feeds

Share your feeds and stories as links and embed them on your website without any coding.

Turn your customer support into a profit center

Automate customer support – Be it order status, returns management, exchange requests, or product FAQs, let your customers self-serve 50% of their questions without agent intervention.

Increase AOV and sales

Make your support teams have meaningful conversations with customers to increase average order value (aov) and bring in new orders.

Centralize all your tickets in one place

Empower your team with an all-in-one inbox where they can access all of your customers’ tickets in one place

“Thanks to automation, we can respond to customers without using our support agents. Our resolution time is now less than 2 hours, and our conversion rate has increased by 28%. We have significantly benefited from RoundView.”